E-commerce platform with Dynamics 365
With Dynamics 365, your e-commerce platform integrates natively with your inventory, prices, orders and operations. You deliver a seamless customer experience, reduce stockouts and manage your online business with complete, real-time visibility.
The challenges of e-commerce
E-commerce demands speed, accuracy and consistency. Without a centralized system, inventory is wrong, prices diverge and orders get lost between different tools. The customer experience suffers and operating costs skyrocket.
- Inventory not synchronized with the website
- Inconsistent prices and promotions
- Complex order tracking
- Frequent stockouts or overstock
- Product returns that are difficult to manage
E-commerce platform with Dynamics 365
Dynamics 365 connects your e-commerce site to all your operations: inventory, prices, catalogs, orders, promotions, logistics and customer service. You get a unified, reliable view, essential for delivering a frictionless experience. Orders are processed faster, the information displayed is consistent and teams have reliable tools to manage returns, shipments and omnichannel orchestration. With a direct link between e-commerce and ERP, you reduce errors, speed up order preparation and improve customer satisfaction.
Our FiveForty expertise
FiveForty supports you in setting up an e-commerce platform connected to Dynamics 365. We harmonize your product data, integrate your catalogs, configure your pricing rules and synchronize your flows with logistics, stores and finance. We align your e-commerce with your customer journeys and your operational constraints: Click & Collect, returns, inventory management, order orchestration. Thanks to our expertise Retail & Supply Chain, we help you build a high-performing, reliable and scalable e-commerce operation that can support your growth.
Key features of the Dynamics 365 e-commerce platform
- Inventory / price / catalog synchronization
- Omnichannel order orchestration
- Smooth returns management
- Unified store ↔ web promotions
- Real-time view of e-commerce activity
- Logistics integration and shipping management
erp & chill
Why choose FiveForty?
From integration to maintenance.
Clear management, smooth reporting and shared decisions.
Well-managed processes and a team that is always there to listen.
Personal, responsive and always cheerful support.
A question? An answer.
Frequently asked questions
Dynamics 365 connects your internal and outsourced flows, structures costs and manages quality. Conventional software remains isolated and does not cover the complete chain.
Yes. Subcontracting in Dynamics 365 adapts to small and mid-sized businesses as well as mid-market companies thanks to modular, progressive configuration.
Depending on the number of partners and the complexity of outsourced flows, implementation ranges from a few weeks to several months.
Yes. Power BI makes it possible to track costs, lead times, partner performance and anomalies using synchronized Dynamics 365 data.