Traceability with Dynamics 365

The traceability in Dynamics 365 lets you track your products, batches and serial numbers at every stage. You secure your flows, ensure compliance and gain complete visibility from the supplier to the end customer.

The challenges of traceability

Without reliable traceability, companies struggle to identify the source of anomalies, manage recalls or meet regulatory requirements. Lack of visibility into flows creates operational, quality and compliance risks.

  • No batch / serial tracking
  • Difficulty tracing movements
  • Lack of visibility during quality inspections
  • Scattered, non-harmonized processes
  • High risks in the event of a product recall
Our answer with Dynamics 365 and FiveForty

Traceability with Dynamics 365 Supply Chain Management

Dynamics 365 Supply Chain Management provides detailed traceability covering every stage of your logistics flows: receiving, production, internal movements, quality and shipping. The system manages batches, serial numbers, event records and history logs, providing a complete trail in case of a discrepancy or an audit. With real-time visibility, you can identify the source of an anomaly, secure a product recall and strengthen compliance. Traceability becomes an essential management tool to guarantee quality, control risks and optimize your operations.

Our FiveForty expertise

FiveForty configures your traceability rules, harmonizes your processes and structures your data to ensure complete and lasting visibility. We tailor Dynamics 365 to your industry (manufacturing, distribution, food and beverage, healthcare, retail, etc.) by incorporating regulatory and operational requirements. Our team defines your lot and serial rules, quality checks, internal flows and workflows to secure every step. With a hands-on approach and personal support, your teams easily adopt best practices. With FiveForty, traceability becomes a pillar of compliance, quality and performance.

Key features of Dynamics 365 traceability

  • Lot and serial number tracking
  • Complete movement history
  • End-to-end traceability (suppliers → customers)
  • Recall and quality issue management
  • Real-time view of logistics flows
  • Compliance with regulatory requirements
360° Solutions & 180° Vision

erp & chill

Why choose FiveForty?

Solutions 360°

From integration to maintenance.

Vision 180°

Clear management, smooth reporting and shared decisions.

Zero stress

Well-managed processes and a team that is always there to listen.

VIP network

Personal, responsive and always cheerful support.

Building actionable traceability

Traceability that takes three days to reconstruct is not traceability.

Batch and serial number traceability

A batch groups a homogeneous production run; a serial number identifies a single unit. The choice depends on the product, the regulations and the level of granularity required in the event of a recall.

Upstream and downstream genealogy

Tracing back from a finished product to all its materials and their suppliers, and tracing forward from a material lot to all the products that contain it. This two-way view is the first thing an inspector asks for.

Expiration dates and rotation

Expiration date management, first-expired-first-out picking rules, alerts on aging batches: essential in food, pharmaceuticals and cosmetics.

Inventory statuses and quarantine

A received or produced batch can be blocked pending inspection. The ERP must physically and logically prevent its use until it is released.

Batch recall and simulation

The real question is not “can you trace?” but “how fast?” Simulating a recall before one happens reveals the weak links in the chain.

Traceability and regulatory compliance

Depending on the sector, specific requirements apply: pharmaceutical serialization, unique device identification for medical devices, food industry obligations. See our page Pharma and biotech ERP.

A question? An answer.

Frequently asked questions