Traceability with Dynamics 365
The traceability in Dynamics 365 lets you track your products, batches and serial numbers at every stage. You secure your flows, ensure compliance and gain complete visibility from the supplier to the end customer.

The challenges of traceability
Without reliable traceability, companies struggle to identify the source of anomalies, manage recalls or meet regulatory requirements. Lack of visibility into flows creates operational, quality and compliance risks.
- No batch / serial tracking
- Difficulty tracing movements
- Lack of visibility during quality inspections
- Scattered, non-harmonized processes
- High risks in the event of a product recall
Traceability with Dynamics 365 Supply Chain Management
Dynamics 365 Supply Chain Management provides detailed traceability covering every stage of your logistics flows: receiving, production, internal movements, quality and shipping. The system manages batches, serial numbers, event records and history logs, providing a complete trail in case of a discrepancy or an audit. With real-time visibility, you can identify the source of an anomaly, secure a product recall and strengthen compliance. Traceability becomes an essential management tool to guarantee quality, control risks and optimize your operations.
Our FiveForty expertise
FiveForty configures your traceability rules, harmonizes your processes and structures your data to ensure complete and lasting visibility. We tailor Dynamics 365 to your industry (manufacturing, distribution, food and beverage, healthcare, retail, etc.) by incorporating regulatory and operational requirements. Our team defines your lot and serial rules, quality checks, internal flows and workflows to secure every step. With a hands-on approach and personal support, your teams easily adopt best practices. With FiveForty, traceability becomes a pillar of compliance, quality and performance.
Key features of Dynamics 365 traceability
- Lot and serial number tracking
- Complete movement history
- End-to-end traceability (suppliers → customers)
- Recall and quality issue management
- Real-time view of logistics flows
- Compliance with regulatory requirements
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Why choose FiveForty?
From integration to maintenance.
Clear management, smooth reporting and shared decisions.
Well-managed processes and a team that is always there to listen.
Personal, responsive and always cheerful support.
Building actionable traceability
Traceability that takes three days to reconstruct is not traceability.
Batch and serial number traceability
A batch groups a homogeneous production run; a serial number identifies a single unit. The choice depends on the product, the regulations and the level of granularity required in the event of a recall.
Upstream and downstream genealogy
Tracing back from a finished product to all its materials and their suppliers, and tracing forward from a material lot to all the products that contain it. This two-way view is the first thing an inspector asks for.
Expiration dates and rotation
Expiration date management, first-expired-first-out picking rules, alerts on aging batches: essential in food, pharmaceuticals and cosmetics.
Inventory statuses and quarantine
A received or produced batch can be blocked pending inspection. The ERP must physically and logically prevent its use until it is released.
Batch recall and simulation
The real question is not “can you trace?” but “how fast?” Simulating a recall before one happens reveals the weak links in the chain.
Traceability and regulatory compliance
Depending on the sector, specific requirements apply: pharmaceutical serialization, unique device identification for medical devices, food industry obligations. See our page Pharma and biotech ERP.
A question? An answer.
Frequently asked questions
Dynamics 365 synchronizes all batch / serial data and provides complete traceability of flows. Conventional software is limited to partial tracking that is not connected to operations.
Yes. Dynamics 365 traceability is suitable for SMEs and mid-sized companies thanks to flexible rules and a configuration that grows with your needs.
Depending on your flows, your quality constraints and the level of granularity required, implementation ranges from a few weeks to several months.
Yes. Power BI lets you track anomalies, movements, recalls and quality trends using the data provided by Dynamics 365.
A batch groups a homogeneous production run and is sufficient for most process industries. A serial number identifies a single unit and is required for high-value products, medical devices or goods covered by an individual warranty.
It is the ability to trace a finished product back to its materials and their suppliers, and conversely to identify every product containing a given material batch. Both directions are necessary in the event of a recall.
With a properly configured ERP, a few minutes. That is the real performance criterion: theoretical traceability that takes several days to reconstruct offers no protection in a crisis.
A batch received or produced remains in blocked status until the release decision, which is made based on inspection results. The ERP prevents it from being used or shipped and keeps a record of who released what, on what basis.